Your question has been sent.
Expect an answer!
8492 Main Street, Helen, GA 30545, Helen
08:00 - 17:00
08:00 - 17:00
08:00 - 17:00
00:00 - 17:00
00:00 - 17:00
Yes
No, actually it is not currently. I believe starting in June we will have our summer hours which will mean that dining will be open until 11pm every day. However, currently the dinning closes at 10pm during the week and 11pm on Friday and Saturday.
Yup! Stop by your local drive-thru or get your favorites delivered where available.
Yes, this Wendy’s location in Helen, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order. A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a> Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Helen, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list. If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
Wendys in helen had the most rude lady that didnt seem to be happy to be making a paycheck.
I was on a very long drive from out of town. I was looking for somewhere familar to stop, use the restroom, figure out plans moving forward, and maybe grab a bite to eat. I saw a Wendy's. When I walked in the 1st thing I see is a hand written sign on the restroom door that says "bathroom is for customers only. If you don't buy anything, you can't use it". Anyone with any experience in the restaurant would understand how off-putting this message is. Not to mention that they are setting themselves up for a future lawsuit.
It was very bad service. The drive through attendant was very rude blue shirt, i should have got her name, we were there at 6:30 am, but they did not open up till 6:50am, i asked to talk with the manager the girl walks away after rolling her eyes i guess she was the manager?? I can't believe they are still in business after reading the other reviews, i thought it was just me nope. The food was Great though thats why 2 stars instead 1 😇
Poor service. They got my order wrong the first time I went through the drive thru. I came back to get my order fixed and they got it wrong again. As someone who used to work in a fast food restaurant, my opinion is the employees and management need to be retrained.
It was good. Clean. A little slow for fast food though
Hot food, clean dining room, friendly staff.
The lady was rude. I waited 15 minutes for a side salad and double stack and it was not that busy and i got no dressing. I'm prediabetic! This should not happen, for this reason. I got no apologies and she was rude to others too.
It's okay, they are still closed inside so you have to drive-thru. We had to wipe the picnic table down and the was a lot of trash outside the trashcan because no one had done it in a long while. The food was made correctly though.
Everytime we order lunch for work here we dont recieve close to half of the items we purchased
Was very good and staff is very nice. I was expecting airport prices for the food and it is regular prices.
Worse Wendy’s I have ever been to! When ordering I asked for fresh fries and grilled patty, there was no one else in drive thru, by the time I got to window it was already bagged, fries where cold and tasted stale, cheese was not melted, and patty was not fresh. I will not be returning!
The food is always good however, for the first time at this Wendy's the associate running drive through was rude and short tempered. She cut me off with my order and then when I brought it to her attention she goes okay! Not there shining moment but I will still eat there because the food is always made fresh.
We only had a frosty but enjoyed just watching the nice people. Was just out for a drive with beautiful weather.
I have made two visits to this particular Wendy's. The first was back during the height of tourist and tubing season and the place was busy so I excused their slow service and total lack of hospitality. Our second visit was on a Monday this week, no tourist and no crowd. Unfortunately, the service was still lackluster and slow by any standard. On this visit, there was only one person in front of me and instead of taking our order the cashier decided to wait until the kitchen had the other customers entire order ready and on the tray. We chose to just order a drink and continue on our trip to find someplace else to eat. No greeting from the cashier, no thank you just handed me our change and put two drink cups on the counter. I told the cashier "thank you" but I guess it would have been too much effort to give a reply.
Very slow waited in drive thru for five mins before someone took my order plus my frosty was half melted before I got it I spent 44.75 for my meals something has to change there I wouldn't even rate this place
Service is kinda slow but staff is nice & food was correct
Food was typical Wendy's. Good service
Wendy's hamburgers are the best. They need a maid though to clean the tables. Some customers do not clean up after themselves
The staff was very slow. It wasn't crazy-lunch busy but they took quite a while to get the food ready - for all, not just me. When my food was ready, no one let me know. After waiting about 15 min, I finally asked, and it was sitting right there on the counter. I have no idea if it was once hot, but it was definitely cold by the time it was in my hands. There was no apology for not notifying me, merely shifting responsibility to who "should" have called me. Maybe hot, it would have been good, but cold, it was merely edible.
It was nice to be able to eat inside. The service was good.
BE SURE TO CHECK ORDERS DO NOT LET THEM HURRY YOU ALONG! Order two cheeseburgers ONE plain ended up with TWO plain cheeseburgers. Are these seriously the people we should be paying $15 an hour???
Drive thru was busy but timely; this the two stars. I am allergic to ketchup so I asked for "no ketchup" on the sandwich. The sandwich was LOADED with ketchup. Traffic was bad and their drive thru was packed so I paid almost $8 for small fries and a drink. Highly disappointed!
Not on their game today kinda all over the place with getting orders right
Took 30 minutes to get a medium fry and 2 drinks in the drive thru. At the speaker, I had to repeat each item multiple times and was originally told they were out of large sized cups. At the window, I asked for ketchup and the employee yelled “What did you say??” And I repeated ketchup. She grabbed a handful of sticky ketchup packets and shoved them toward me. Also kept my card and I had to ask for it back (again repeating my question after her yelling for me to repeat it). Got no napkins.
Good food affordable prices
Dining room was dirty. Tables needed to be wiped down.
Ms. Chard the Manager did a wonderful job of creating a restaurant with an atmosphere that is family friendly and enjoyable for both locals and tourists alike. I really enjoyed the food and especially the wonderful customer service. Excellent job!
They made us wait for the food and it was still not hot. Their service is not great at all. The staff seem to care less
Good service, fresh food, clean.
My family and I had waited in this line for 40+ minutes just for us to get one car away from the ordering station just for some workers to tell us they are closed but the car in front of us can go bc they were there before closing.Total BS no one actually knew anything and totally rude and inconsiderate workers. WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED. DO NOT RECOMMEND AND WILL NOT BE GOING BACK!
Food was hot. Drive thru was fast. Only thing was they didn't ask if I needed a condiments for my meals and I had to get off my car and go inside to ask for them.
Tashiji was very ruudddeeeeee. Poor customer service she continued to rush me as i was ordering. Deven was very sweet once i told him the situation and he apologized on her behalf.
Nothing better than a olde German hamburger!
Just went through drive thru and they must be on some serious drugs or something because it took them a while to get our order and we sat at the window twiddling our thumbs for thirty minutes before we were asked for our money. If you don't want to be there than quit or do your dang job. Geeze
No food preparers had hair nets! They both had long hair. The gentleman who bagged my food had touched his nose 3 to 4 times before bagging my food.
Good stuff. Get the app there are lots of deals to be had for just downloading it.
I just don't understand why every time I come through the drive through I either have to wait 10 moniutes for someone to acknowledge me trying to order food or they're closed way early. Every time I've gone here it takes at least 30 minutes to get my food. Tried to order food on a Saturday at 11pm when they're supposed to close at 12am and they wouldn't take my order because they were already closed. I wouldn't reccomend this Wendy's to anyone and I won't be going back. It's sad when even locals won't go because it's so trash. Either change your hours or find employees willing to do their jobs. This place is an absolute embarrassment and Wendy's corporate should pull their franchise.
Saturday, December 28th, we ate lunch at the Wendy's in Helen, GA at a time when the staff was at a real disadvantage because 3 employees hadn't shown up. There were a lot of customers and the employees who were working did all they could to keep up and and remain pleasant. They should be commended for their efforts and attitudes.
Fresh food, but slow service.
Mrs Sherry is awesome been working at wendys over 25yrs.
Always good food at Wendy's. They have delicious salads too ! Great place to take the whole family !! 😊
Slowest service and cold food. My family waited 30 minutes in line inside (it was not busy) , my burger's buns felt like they had just come out of the freezer. On top of that the drink machine was out of almost all flavors and carbonation was flat. Too bad I could not rate "no stars". Our local Wendy's is not like this. Go to Huddle House in Helen instead.
This place was literally a lounge for numerous non-working employees in uniform, working employees, and employee friends. One person laid out across a bench seat and slept, while another stood leaning across the cashier counter. The dining area and drink service area was dirty and unkept. The food was haphazardly thrown together with very little care for the quality. Disappointed for my visit to this Wendy's in Helen, Ga
I'll tell you what, I love Wendy's. In my opinion they have some of the best burgers in all of fast food. My personal favorite is the 4 for 4. The service varies from restaurant to restaurant, but the food is always good.
Exceptionally exceptional
The food was horrible! It tasted like it had been cooked and sitting for awhile! Wendy's is usually one of my favs.... But not in clayton
Good food fast😀
My favorite Wendy's in the world ❤️ the daytime shift workers are so patient and the burgers are so good! Every time I'm in Helen I stop here!
It's the only fastfood joint in Helen except it is NOT FAST....23 minutes for a single/no cheese
Good for quick eats. Fast serve. Tastes good.
Your question has been sent.
Expect an answer!
Thank!
Your review has been submitted.
Thank you for being with us!
We will call you back!